Knowledge Base

So you’ve signed up for Comcast email. Now what? Well, you’ll probably want to check your inbox every once in a while, right? Here’s the problem: Comcast doesn’t exactly have the most user-friendly website. Not to worry, though – below, we’ll walk you through the sign-in process step-by-step. Step 1 – Go to the Right … Read More

So you’ve just gotten DirecTV and you’re loving it. But wait – you can’t find a way to access Netflix! Well, we have some bad news for you: you can’t. Even though DirecTV offers a ton of high-quality entertainment, it simply doesn’t let you access Netflix. This doesn’t mean that you’re out of luck, though. … Read More

Hey, we’ve all been there: you’re working on your MacBook and lose track of time. Maybe you’re crunching the numbers and trying to meet your monthly targets, or maybe you’re just engrossed in the new game you’ve been playing. Whatever the case, you can set an alarm to help keep yourself on schedule. Best of … Read More

It’s tough to keep track of all your online accounts, isn’t it? For instance: how many different email accounts do you have? What if we told you that you didn’t have to keep switching? It’s actually very easy to receive emails from all of your accounts in one place. This article will show you how, … Read More

If you’re trying to set up a new email account or test out a new client, you may be asked for details of your SMTP server. So what exactly is this, and what does it do? Well, SMTP stands for Simple Mail Transfer Protocol, and it’s responsible for sending your messages from one place to … Read More

You’ve probably heard of Realtek – There’s a good chance this company made your computer’s sound card or WiFi adaptor. However, seeing an application you don’t remember installing when you look through the programs list is always a little terrifying: what is Realtek Card Reader software, and do you actually need it? Card Readers Basically, … Read More

So you’ve talked your boss into letting you work from home. Maybe not – maybe you’re a budding entrepreneur and are just looking to manage your time better. Either way, Kronos Timekeeper can help. Getting logged in is easy, and can be done on several different platforms. Below, we’ll show you how. Method 1 – … Read More

Keeping track of our media only gets harder. Did you download a digital copy of a song? What format is it? Did it include the music video? Given that each device has specific requirements for its media, it can be difficult to ensure all of your media is actually playable. The good news is that … Read More

So you’ve picked out a new cell phone. That’s the easy part. However, before you can actually begin using it, it has to be activated. Luckily, this is pretty straightforward, and there are a couple of different ways to go about it. Method 1 – Activate Your Phone Online First of all, make sure your … Read More

It’s a scary feeling: you plug your tablet in one day and nothing happens. It could be that there’s a problem with your battery, or it could also be the cable’s fault. There’s no need to worry though, because in this in this article, we’ll be explaining what you need to do when this happens … Read More

If you’ve dealt with a lot of older computers, you might be familiar with the address “sbcglobal.net”. So what is this? Normally, we’d say it sounds like a web address, but when you enter it into your browser, nothing comes up. The truth is a little more convoluted but equally interesting. First off, SBC stands … Read More

It might surprise you to know that some people actually continue to use fax machines. In fact, they’re still wildly popular in Japanese offices (as are cassette tapes, but that’s a story for another time). The good news is that with today’s tech, you don’t need a fax machine of your own to send and … Read More

Cell phones have come a long way since their inception but there’s one issue that still plagues them: poor battery life. With this in mind, it can be difficult to discern whether your phone’s battery is failing or not. This guide will walk you through the process of diagnosing a phone battery to find out … Read More

Considering how advanced our browsers have become, there’s still a lot of things to take care of. It seems like every other day, we’re forced to update different plugins or find replacements for those that have been broken. One such annoyance is JavaScript – it’s required by numerous sites to run, and it updates frequently. … Read More

Although Adobe Flash has been mostly replaced by the rise of HTML5, there are some older sites that still rely on it. As such, if your Flash Player isn’t up to date, certain objects on a webpage might not work as intended. The good news is that testing your Flash player is a quick and … Read More

Scanners used to be very complex and were prone to errors, making uploading documents a drawn-out experience many people would rather forget. However, these days, it’s easier than it’s ever been. This article will show you how to scan and upload a document regardless of which device you’re using. Step 1 – Connecting a Scanner … Read More

One amazing thing that the internet has given us is certainly the independence. Gone are the days that you have to call up a professional for every small project you need to complete. Replacing a circuit breaker is definitely one of the trickier DIY tasks, but it’s still possible to do if you’re even the … Read More

There are all kinds of situations where you need to change the resolution of an image. Maybe it doesn’t look right on your website. Maybe it’s a little blurry, or just too small. Either way, we’ve got you covered. In this article, we’ll explain how to increase an image’s resolution in several different ways. Method … Read More

You know what the biggest problem with cable companies is? It’s not the charges or the fact that you can never decide what to watch, it’s the fact they don’t explain how to set up your cable box. Most of the time, they’ll just do it for you. This is fine at first, but if … Read More